Problem: |
Microsoft Windows operating systems run on either 32-bit or 64-bit versions, and many programs have corresponding 32-bit and 64-bit versions to run on either of these. Before you can determine which version of our product you should download, you need to know whether you are running a 32-bit or 64-bit operating system.
Note: This solution also applies to Trend Micro AntiVirus plus AntiSpyware 2007, Trend Micro Internet Security for Dell 16.6, and Trend Micro Internet Security Pro for Ameritrade 16.1.
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Solution: |
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To determine whether your computer is running a 32-bit or 64-bit version of the Microsoft Windows operating system, please follow the steps below:
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1.
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Click Start > Run if you are using Windows XP.
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2.
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Type “msinfo32.exe” then click OK.
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3.
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On the navigation pane, select System Summary.
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4.
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Locate Processor under Item in the details pane. Take note of the value.
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If the value that corresponds to Processor starts with x86, the computer is running a 32-bit version of the Windows operating system.
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If the value that corresponds to Processor starts with ia64 or AMD64, the computer is running a 64-bit version of the Windows operating system.
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If you are using Windows Vista, you may also want to consider this solution:
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1.
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Click on the Windows orb (Start).
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2.
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Type “system” in the Start Search box, and then click System in the Programs list.
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3.
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The operating system appears as follows:
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For a 64-bit version operating system: “64-bit Operating System” appears as the System type under System.
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For a 32-bit version operating system: “32-bit Operating System” appears as the System type under System.
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If you are using Windows 7, you may also want to consider this solution:
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1.
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Click on the Windows orb (Start).
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2.
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Type “system” in the Search Programs and Files field, and then click System in the Programs list.
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3.
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The operating system appears as follows:
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For a 64-bit version operating system: “64-bit Operating System” appears as the System type under System.
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For a 32-bit version operating system: “32-bit Operating System” appears as the System type under System.
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