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How do I uninstall Trend Micro Internet Security Pro and Trend Micro Internet Security 2008 from my computer?

Solution IDLast Updated
1036064Date : 2011/05/11 Time: 9:23 PM (PST)


Product/VersionPlatform
Trend Micro Internet Security - 2008; Trend Micro Internet Security Pro - 2008
Windows - Vista 32-bit, XP Home

Problem Description

This article shows you how to uninstall the 2008 versions of your Trend Micro Internet Security Pro and Trend Micro Internet Security programs.

Solution

Important: We recommend that you print out this document before proceeding because you will be asked to restart your computer during the procedure.

 

For instructions on how to uninstall your Trend Micro program, please click on your Windows operating system below:

 

·

Windows XP

 

·

Windows Vista or Windows 7

 

Note: If you encounter an error using this tool or if it fails, check this solution: How do I uninstall my Trend Micro program if the removal tool fails?
 

Windows XP

 

1.

Download the Trend Micro Diagnostic Toolkit.

 

2.

When the File Download window appears, click Run.

 

 

After the download finishes, the Trend Micro Diagnostic Toolkit window appears.

 

3.

Click the Uninstall tab, then click 1. Uninstall software.

 

 

 

The Toolkit will automatically detect the Trend Micro program that is currently installed.

 

4.

Click Uninstall.

 

 

 

After the program finishes uninstalling, you will then be asked to restart your computer.

 

5.

Click Yes.

 

 

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Windows Vista or Windows 7

 

1.

Select your Windows operating system version to download the Trend Micro Diagnostic Toolkit.

 

 

·

Windows Vista or Windows 7 (32-bit)

 

 

·

Windows Vista or Windows 7 (64-bit)

 

 

Note: To find out if you are running a 32- or 64-bit system, check this solution: How can I tell if I am running a 32-bit or 64-bit version of Microsoft Windows?

 

2.

When the File Download window appears, click Run.

 

 

The User Account Control window appears.

 

3.

Click Yes.

 

 

 

After the download finishes, the Trend Micro Diagnostic Toolkit window appears.

 

4.

Click the Uninstall tab, then click 1. Uninstall software.

 

 

 

The Toolkit will automatically detect the Trend Micro program that is currently installed.

 

5.

Click Uninstall.

 

 

 

After the program finishes uninstalling, you will then be asked to restart your computer.

 

6.

Click Yes.

 

 

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