Problem: |
I want to uninstall or remove the Trend Micro Internet Security 16.6 for Dell program that is currently installed on my computer.
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Solution: |
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Trend Micro recommends using the Trend Micro Diagnostic Toolkit to uninstall your program.
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For instructions on how to use the application, please see below:
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1.
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Go to Start or the Windows Orb > Run.
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2.
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On the Run window, type “tissuprt” in the field provided then hit ENTER on your keyboard or click OK.
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Note: You can also go to My Computer or Computer > Local Disc C: > Program Files > Trend Micro > Internet Security and double-click on the TISSUPRT.exe file (indicated by a red-and-white lifesaver icon).
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3.
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When the Trend Micro Diagnostic Toolkit window appears, go to the [E] Uninstall tab and click 4. Uninstall.
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4.
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When you are asked whether you want to continue with the program removal, click Uninstall.
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5.
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Wait for the uninstallation to finish.
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6.
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When the removal is complete and you are prompted to restart your computer, click Yes.
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7.
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Wait while your system restarts.
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Note: To reinstall Trend Micro Internet Security 16.6 for Dell, follow the instructions in solution EN-1037434.
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