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Find answers to the most popular issues and frequently asked
questions in our Knowledge Base.
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Our 24/7 email support engineers will investigate your issue and provide you with a resolution within 48 hours.
Note: You will be responded with a case number to serve as your reference until your case is resolved.
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Our chat support is a free web-based service that requires no downloads. Chat with our trained support engineers and get quick answers to your technical questions.
Chat Support Hours: US Pacific Time (GMT -8)
Monday to Friday (except 9:00 PM – 11:00 PM PST)
Saturday to Sunday 8:00 AM – 5:00 PM PST
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This service is ONLY available to paid consumer product
subscribers.
Note: Phone support availability varies among regions. Also, due to
high call volume, please be advised that you may stay in queue
until the next support engineer becomes available.
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24x7 expert service available to Consumer Premium Service customers only.
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