Trend Micro endeavors to develop and release products that meet the highest standards of quality and security. However, there are rare occasions where an unintended vulnerability may be discovered due to various reasons, including new types of exploits that may be developed after the release of a product.
We take and investigate every vulnerability report very seriously and we are committed to thoroughly resolving any issues in a timely manner. Trend Micro follows the guidelines of responsible disclosure to ensure its customers address potential vulnerabilities as quickly as possible to mitigate associated risks.
A Security Vulnerability is defined as a weakness or flaw found in a product or related service component(s) that could be exploited. It may allow an attacker to compromise the product's integrity. At the same time, it may undermine the regular behavior of the product even when properly deployed in supported configuration. This includes situations wherein the confidentiality (e.g. source code) of a product or service component(s) may be negatively affected.
Traditional product bugs and malware can both also negatively affect the operation of a product, but for the purpose of this process are not included in the definition of a security vulnerability.
Trend Micro highly recommends that security researchers contact the Trend Micro Product Vulnerability Response Team by sending an email to firstname.lastname@example.org. Submitters are encouraged to utilize Trend Micro’s Product Security PGP key to encrypt sensitive information sent to this address.
A Trend Micro Product Vulnerability Coordinator will acknowledge the receipt of the submission and then begin the process of collaborating with the submitter and Trend Micro product security engineers on validating, reproducing, and ultimately resolving the potential issue if it is confirmed to be a legitimate security vulnerability.
Trend Micro's goal is to resolve confirmed vulnerabilities as quickly and thoroughly as possible, then efficiently distribute the resolution to affected customers. Since each vulnerability is unique, they are addressed accordingly. Ongoing dialog is highly encouraged to best understand the vulnerability and possible risks.
Responsible security researchers understand that customer security is a priority. This means customers are given ample time to deploy the fixes before any findings are released on a public forum, blog, or social media platform.
Emails regarding product vulnerabilities should only be sent to email@example.com. Regular product support, including malware and other threat-related inquiries, should be directed to your region's authorized Trend Micro Technical Support representative.
Trend Micro would like to thank the following security researchers and organizations for working with us to resolve one or more security vulnerabilities in Trend Micro products and services. The names of individuals or organizations listed below have disclosed one or more security vulnerabilities and have actively co-worked with Trend Micro engineers to resolve these vulnerabilities.
The names of individuals and organizations appear below with their permission.
Disclosures for 2016
- Aniket Pawar
- Armaan Pathan
- Ashutosh Barot
- Center of Information Security, Kyrgyzstan
- Evan Ricafort (Invalid Web Security)
- Himanshu Mehta
- Iwo Graj (CERT Orange Polska)
- Jerold Camacho (Invalid Web Security)
- John Page aka hyp3rlinx
- Jose Carlos Exposito Bueno
- Jun Kokatsu
KDDI Singapore Dubai Branch
- Kamran Saifullah (Ch Mansab Ali)
- Karim Rahal
Vulnerability Laboratory & Evolution Security GmbH
- Kaushik Roy
- Mansoor Gilal
- Oliveira Lima JR (@oliveiralimajr)
- SaifAllah benMassaoud Government Laboratory & Evolution Security GmbH
- Shawar Khan
- Shehu Awwal
- Spyridon Chatzimichail (OTE S.A.)
- Travis Emmert
- YoKo Kho (@yokoacc)
Mitra Integrasi Informatika, PT - Consulting & Advisory Svc. Dept.
- Zawad Bin Hafiz
Disclosures for 2015
- Ahmed Adel Abdelfattah
- Ahmed Jerbi
- Ali Hassan Ghori @alihasanghauri
- Ali Salem Saeed (Ali BawazeEer)
- Christian Galeone
- Jayaram Yalla
- John Page aka hyp3rlinx
- k.karthickumar (Ramanathapuram)
- Kevin Michael Joensen
- Khair Alhamad
- Konduru Jashwanth on.fb.me/1JUg0rd
- Lawrence Amer Individual
- Mohamed A. Baset
- Mohamed Chamli
- Mohamed Khaled Fathy
- Nathan Young
- Nithish M. Varghese
- Pradeep Kumar
- Praveen Ananthoji
- Ramin Farajpour
- Roberto Zanga
- Roy Jansen
- SaifAllah benMassaoud on.fb.me/1Mj7Kpq
- Sajibe Kanti
- Salman Khan
- Saurabh Pundir on.fb.me/sauby007
- Shivam Kumar Agarwal on.fb.me/shivamkumar.agarwal.9
- Siddhartha Tripathy sg.linkedin.com/in/sidsg
- Sravan Kudikyala
- Sumit Sahoo
- Vishwaraj Bhattrai
We would also like to thank the security researchers and organizations who wished not to be listed.
To report a potential security issue with any of Trend Micro Products, refer to this section: Report a Vulnerability.