Hide feedback
Tell Us What You Think

Find tutorials and solutions for your Trend Micro products.

Home & Home Office Support

What Can We Help You With?

A la Carte Services

Choose from our a la carte services: Premium Installation, Virus and Spyware Removal, or PC Security Health Check.

Get A la Carte Services


Technical Topics
Upgrading Trend Micro Security to the latest version
Learn how to get your FREE Upgrade if you have a current subscription.
Trend Micro Security program turns on and off automatically
Know what to do when Trend Micro is not working properly.
Getting stuck on Windows Startup Repair after updating Trend Micro Security
Learn how to get out of getting stuck on Windows Startup Repair.
FAQs about Apple Ending Support for QuickTime for Windows
Get answers to your questions about Quicktime ending support for Windows.
Malware Topics
Say “No” to Ransomware
Learn how Trend Micro Security protects you against ransomware.
Don’t be a victim of Technical Support Scam
Know what you need to know about suspected third party Technical Support Scam and what to do if you’re affected.
Protect Other Devices

Trend Micro Security for Windows PC
Maximum Security Download
Internet Security Download
Antivirus+ Security Download
Premium Security Download
Maximum Security Download
Internet Security Download
Trend Micro Security for Mac
Antivirus for Mac Download

Trend Micro Password Manager
Password Manager For Windows


For Mac

Quick Links
Accounts & Registration
FAQs about Auto Renewal
Get answers to your questions about Auto Renew.
Subscription not extended after renewal
Know what do when your subscription was not extended after renewing.
Getting “Too Many Installations” error message
Know why you are receiving this message and learn how to fix it.
Changing your Serial Number
Learn how to change your serial number.
Order & Billing Concerns
FAQs about purchasing Trend Micro online
Get answers to your questions about purchasing our products online.
Renewing your subscription
Learn how to renew your expiring subscription with these simple steps.
Updating your billing information
Know how to update your billing information.

For PC
For Mac