Gives you peace of mind, knowing that you have 24x7 live access to Trend Micro specialists for your security needs. It also relieves you from fixing computer problems on your own. Already have the service? Call us now for help:1-877-ASK-TM-11 (1-877-275-86-11) [ Expand All ] Standard Premium Service Plan Comes with your annual subscription of Titanium Maximum Security and Titanium Internet Security Customer Pre-requisites:Windows 7, Vista, XP | High-speed internet connection | 512 RAM minimum (1GB recommended) Service includes: 24/7 emergency access to a Trend Micro support technician Quicker diagnosis and problem resolution through remote desktop support Virus and Spyware Removal Service (1 service incident) & PC Security Health Check Service (1 service incident) Includes 1 year of Trend Micro™ Titanium™ Maximum Security Buy NowTitanium Maximum Security | Titanium Internet Security SafeSync Support Services Subscription based or pay-per-incident options for Trend Micro SafeSync SafeSync Enhanced Service Buy Comes with 1 year of Trend Micro™ SafeSync updates and upgrades Service includes: 24/7 toll-free phone support Remote control support Access to higher level experts Priority queue SafeSync Premium Service Buy Comes with 1 year of Trend Micro™ SafeSync updates and upgrades Service includes: Includes 1 year of Trend Micro™ SafeSync updates and upgrades 24/7 toll-free phone support Remote control support Access to higher level experts Priority queue 1 incident of Remote Data Sync Setup: Initial data sync | Walkthrough of SafeSync setup and configuration | Brief tutorial of sync, backup and access features | Setup SafeSync SmartDrive 1 incident of Remote Data Recovery Help: Transfer files from SafeSync drive to device SafeSync Ala Carte Services Already have SafeSync? Add only the services you need: Data Sync Setup: Buy Enable initial data sync from one PC | Walk through setup and configuration Data Recovery: Buy Transfer files from customer's SafeSync drive to one PC | Install and set up SafeSync Smart Drive Individual / Ala Carte Services Already have a product? Add just the services you need: Customer Pre-requisites:Windows 7, Vista, XP | High-speed internet connection | 512 RAM minimum (1GB recommended) Premium Installation Get help from our qualified expert to get your program setup and running. Virus and Spyware Removal Service Diagnosis and removal of virus and spyware from your system by qualified expert. Security Health Check Help with your program's performance issues and check your system for exposure to all types of threats and apply the right settings to ensure robust security. PC Tune-Up Is your PC slow or not running the way it should? A Certified Expert can fix your PC now! Data Backup Help Is the data on your PC secure? Need help with backup? A Certified Expert can help you now. Internet & Email Help Need help with your Internet and Email? A Certified Expert can setup your Email account and Internet for your needs. Buy
Standard Premium Service Plan Comes with your annual subscription of Titanium Maximum Security and Titanium Internet Security Customer Pre-requisites:Windows 7, Vista, XP | High-speed internet connection | 512 RAM minimum (1GB recommended) Service includes: 24/7 emergency access to a Trend Micro support technician Quicker diagnosis and problem resolution through remote desktop support Virus and Spyware Removal Service (1 service incident) & PC Security Health Check Service (1 service incident) Includes 1 year of Trend Micro™ Titanium™ Maximum Security Buy NowTitanium Maximum Security | Titanium Internet Security SafeSync Support Services Subscription based or pay-per-incident options for Trend Micro SafeSync SafeSync Enhanced Service Buy Comes with 1 year of Trend Micro™ SafeSync updates and upgrades Service includes: 24/7 toll-free phone support Remote control support Access to higher level experts Priority queue SafeSync Premium Service Buy Comes with 1 year of Trend Micro™ SafeSync updates and upgrades Service includes: Includes 1 year of Trend Micro™ SafeSync updates and upgrades 24/7 toll-free phone support Remote control support Access to higher level experts Priority queue 1 incident of Remote Data Sync Setup: Initial data sync | Walkthrough of SafeSync setup and configuration | Brief tutorial of sync, backup and access features | Setup SafeSync SmartDrive 1 incident of Remote Data Recovery Help: Transfer files from SafeSync drive to device SafeSync Ala Carte Services Already have SafeSync? Add only the services you need: Data Sync Setup: Buy Enable initial data sync from one PC | Walk through setup and configuration Data Recovery: Buy Transfer files from customer's SafeSync drive to one PC | Install and set up SafeSync Smart Drive Individual / Ala Carte Services Already have a product? Add just the services you need: Customer Pre-requisites:Windows 7, Vista, XP | High-speed internet connection | 512 RAM minimum (1GB recommended) Premium Installation Get help from our qualified expert to get your program setup and running. Virus and Spyware Removal Service Diagnosis and removal of virus and spyware from your system by qualified expert. Security Health Check Help with your program's performance issues and check your system for exposure to all types of threats and apply the right settings to ensure robust security. PC Tune-Up Is your PC slow or not running the way it should? A Certified Expert can fix your PC now! Data Backup Help Is the data on your PC secure? Need help with backup? A Certified Expert can help you now. Internet & Email Help Need help with your Internet and Email? A Certified Expert can setup your Email account and Internet for your needs. Buy
Save time & frustration, keep your PC running at its best with our Premium Services. Customer Pre-requisites:Windows 7, Vista, XP | High-speed internet connection | 512 RAM minimum (1GB recommended) Already have the service? Call us now for help:1800-653-607 [ Expand All ] Premium Installation Trend Micro experts can help you get your Internet Security up and running. Buy Key Features: Remote installation of Trend Micro Internet Security by Trend Micro product experts Application of recommended Trend Micro software settings to your system Good for one (1) PC only Virus & Spyware Removal Service Diagnosis and removal of virus and spyware from your system by qualified Threat Specialists and Advisors. Buy Key Features: Priority access to Trend Micro Home User support specialists Removal of all known threats found in your system Proactive recommendations to help protect your system against future infection Good for one (1) PC only Security Health Check Help with your program's performance issues and check your system for exposure to all types of threats and apply the right settings to ensure robust security. Buy Key Features: Determines your system's exposure to all types of threats Configuration of your anti-virus and anti-spyware software settings Application of proper system settings to improve the security of your identity and digital information Verification and application of the latest critical Microsoft Windows updates Good for one (1) PC only
Premium Installation Trend Micro experts can help you get your Internet Security up and running. Buy Key Features: Remote installation of Trend Micro Internet Security by Trend Micro product experts Application of recommended Trend Micro software settings to your system Good for one (1) PC only Virus & Spyware Removal Service Diagnosis and removal of virus and spyware from your system by qualified Threat Specialists and Advisors. Buy Key Features: Priority access to Trend Micro Home User support specialists Removal of all known threats found in your system Proactive recommendations to help protect your system against future infection Good for one (1) PC only Security Health Check Help with your program's performance issues and check your system for exposure to all types of threats and apply the right settings to ensure robust security. Buy Key Features: Determines your system's exposure to all types of threats Configuration of your anti-virus and anti-spyware software settings Application of proper system settings to improve the security of your identity and digital information Verification and application of the latest critical Microsoft Windows updates Good for one (1) PC only
Save time & frustration, keep your PC running at its best with our Premium Services. Customer Pre-requisites:Windows 7, Vista, XP | High-speed internet connection | 512 RAM minimum (1GB recommended) Already have the service? Call us now for help:0800-901-537 [ Expand All ] Premium Installation Trend Micro experts can help you get your Internet Security up and running. Buy Key Features: Remote installation of Trend Micro Internet Security by Trend Micro product experts Application of recommended Trend Micro software settings to your system Good for one (1) PC only Virus & Spyware Removal Service Diagnosis and removal of virus and spyware from your system by qualified Threat Specialists and Advisors. Buy Key Features: Priority access to Trend Micro Home User support specialists Removal of all known threats found in your system Proactive recommendations to help protect your system against future infection Good for one (1) PC only Security Health Check Help with your program's performance issues and check your system for exposure to all types of threats and apply the right settings to ensure robust security. Buy Key Features: Determines your system's exposure to all types of threats Configuration of your anti-virus and anti-spyware software settings Application of proper system settings to improve the security of your identity and digital information Verification and application of the latest critical Microsoft Windows updates Good for one (1) PC only
Premium Installation Trend Micro experts can help you get your Internet Security up and running. Buy Key Features: Remote installation of Trend Micro Internet Security by Trend Micro product experts Application of recommended Trend Micro software settings to your system Good for one (1) PC only Virus & Spyware Removal Service Diagnosis and removal of virus and spyware from your system by qualified Threat Specialists and Advisors. Buy Key Features: Priority access to Trend Micro Home User support specialists Removal of all known threats found in your system Proactive recommendations to help protect your system against future infection Good for one (1) PC only Security Health Check Help with your program's performance issues and check your system for exposure to all types of threats and apply the right settings to ensure robust security. Buy Key Features: Determines your system's exposure to all types of threats Configuration of your anti-virus and anti-spyware software settings Application of proper system settings to improve the security of your identity and digital information Verification and application of the latest critical Microsoft Windows updates Good for one (1) PC only
[ Expand All ] Premium Service Plan Get 24/7 emergency access to a Trend Micro support technician! Learn More and BuyAlready have the service? Call us now for help:808-189-14558 Premium Installation Trend Micro experts will install your Trend Micro product remotely. Learn More and BuyAlready have the service? Call us now for help:808-189-14558 Virus & Spyware Removal Service We will remove all known threats found in your system and help you protect it against future infection. Learn More and BuyAlready have the service? Call us now for help:808-189-14558 PC Tune-Up We will diagnose your PC problems and get your computer running like new. Learn More and BuyAlready have the service? Talk to an expert now for help. Data Backup Service The help and advice you need to backup and store your data in a secure place. Learn More and BuyAlready have the service? Talk to an expert now for help.
Premium Service Plan Get 24/7 emergency access to a Trend Micro support technician! Learn More and BuyAlready have the service? Call us now for help:808-189-14558 Premium Installation Trend Micro experts will install your Trend Micro product remotely. Learn More and BuyAlready have the service? Call us now for help:808-189-14558 Virus & Spyware Removal Service We will remove all known threats found in your system and help you protect it against future infection. Learn More and BuyAlready have the service? Call us now for help:808-189-14558 PC Tune-Up We will diagnose your PC problems and get your computer running like new. Learn More and BuyAlready have the service? Talk to an expert now for help. Data Backup Service The help and advice you need to backup and store your data in a secure place. Learn More and BuyAlready have the service? Talk to an expert now for help.
Stay tuned.Premium Services will be available on your region soon, visit www.trendmicro.com for more info.
[ Expand All ] How Premium Services Work Trend Micro Premium Services are delivered over the phone or via the Internet. Here's how: Purchase the service you needYou will receive a confirmation email. Please save this notification for your records. Contact Premium ServicesTrend Micro's specialists may be reached by phone 365 days per year and 24 hours per day through the following: NORTH AMERICA: 1-877- ASK-TM-11 (1-877-275-8611) AUSTRALIA: 1800-653-607 NEW ZEALAND: 0800-901-537 UNITED KINGDOM: 808-189-14558* *Except for PC Tune-Up, Data Backup Help, Internet & Email Help services, you can talk to an expert now. Confirm your Service PlanA support specialist will ask for your name and email address to validate your access to Trend Micro's premium services. Please be ready to provide the serial number of your Internet Security software or Support Incident. This number will be found on your order confirmation email. Relax while we diagnose your systemOnce you're confirmed, a Trend Micro support specialist will begin the process of diagnosing your system. Service is provided over the phone or if necessary, via the Internet using a secure remote control connection direct to your PC. That's it!Your support session ends only when the issue is resolved to your satisfaction. Getting Started What are the different Premium Services available to home users? What services are included in the Standard Service Plan? What is a service incident? What is included in the Premium Service I have purchased? What does the expiration date for my Premium Service represent? Purchase How can I purchase a Premium Service? How much does each Premium Service cost? How can I tell which Premium Service fits my needs? What should I do if I have purchased the wrong Premium Service? Premium Service Usage How do I use the Premium Service I have purchased? What issues are covered by the different Premium Services? Do I need to activate or register my Premium Service? Can I transfer my Premium Service to another user? Where can I find my service code or serial number? SafeSync Support Services (North America Only) What are the different annual SafeSync Support Service Plans? How do they compare to each other and how much? Are there any pay-per-incident options apart from the annual SafeSync Support Service Plans? When and how can I use the Premium Service Plan for Trend Micro SafeSync?
How Premium Services Work Trend Micro Premium Services are delivered over the phone or via the Internet. Here's how: Purchase the service you needYou will receive a confirmation email. Please save this notification for your records. Contact Premium ServicesTrend Micro's specialists may be reached by phone 365 days per year and 24 hours per day through the following: NORTH AMERICA: 1-877- ASK-TM-11 (1-877-275-8611) AUSTRALIA: 1800-653-607 NEW ZEALAND: 0800-901-537 UNITED KINGDOM: 808-189-14558* *Except for PC Tune-Up, Data Backup Help, Internet & Email Help services, you can talk to an expert now. Confirm your Service PlanA support specialist will ask for your name and email address to validate your access to Trend Micro's premium services. Please be ready to provide the serial number of your Internet Security software or Support Incident. This number will be found on your order confirmation email. Relax while we diagnose your systemOnce you're confirmed, a Trend Micro support specialist will begin the process of diagnosing your system. Service is provided over the phone or if necessary, via the Internet using a secure remote control connection direct to your PC. That's it!Your support session ends only when the issue is resolved to your satisfaction. Getting Started What are the different Premium Services available to home users? What services are included in the Standard Service Plan? What is a service incident? What is included in the Premium Service I have purchased? What does the expiration date for my Premium Service represent? Purchase How can I purchase a Premium Service? How much does each Premium Service cost? How can I tell which Premium Service fits my needs? What should I do if I have purchased the wrong Premium Service? Premium Service Usage How do I use the Premium Service I have purchased? What issues are covered by the different Premium Services? Do I need to activate or register my Premium Service? Can I transfer my Premium Service to another user? Where can I find my service code or serial number? SafeSync Support Services (North America Only) What are the different annual SafeSync Support Service Plans? How do they compare to each other and how much? Are there any pay-per-incident options apart from the annual SafeSync Support Service Plans? When and how can I use the Premium Service Plan for Trend Micro SafeSync?
Connect with us on
| | | |