Refunding your Trend Micro consumer product

  • Solution ID: 1055613
  • Last Updated: Nov. 22, 2017 12:05 AM (PST)
  • Applies to: Antivirus for Mac - 2017;2018;2015, 2016;Antivirus+ Security - 2017;Antivirus+ Security - 2018;Antivirus+ Security - 2015, Antivirus+ Security - 2016;Internet Security - 2017;Internet Security - 2018;Internet Security - 2015, Internet Security - 2016;Maximum Security - 2017;Maximum Security - 2018;Maximum Security - 2015, Maximum Security - 2016;Mobile Security for Android - All;Mobile Security for iOS - All;Password Manager - All;Premium Security - 2017;Premium Security - 2018;Premium Security - 2015, Premium Security - 2016;
  • Refunding your consumer product | Trend Micro Security

Learn how you can get a refund for a Trend Micro product that you cancelled right after purchasing.

Note: When a Trend Micro product is refunded (e.g. Trend Micro Security), the bundles that come along with it, unless purchased separately, gets refunded as well.


All Trend Micro Security products have an unconditional 30-day money back satisfaction guarantee. You may return these products to Trend Micro for any reason within this timeframe and receive a full refund of the purchase price less shipping and handling fees. Please allow six weeks for refund requests to be processed.

Online Purchases
Retail Purchases