Welcome to Support

Premium Security can be installed on multiple devices (Windows, Mac, Android and iOS device)

New version released last September 13, 2017

If you have downloaded and installed your program after that date then you're probably using the latest version. See how to check if you're running the latest version.

If you have the program installed prior to September 13, download and install the latest version for Free.

Get the Free Upgrade Now!

Technical Topics

I am getting “ Please approve changes” from my Trend Micro Security program.
I cannot find my Trend Micro program after I received a prompt to upgrade.
I am getting “Restart Required” message when upgrading to the latest version.
My Trend Micro Security asks to remove a conflicting program during installation.
Can I still use Trend Micro with Windows XP and Windows Vista?
I encountered BSOD in Windows 10 Fall Creators (RS3) with Trend Micro Security. What should I do?

 

Non Technical Topics

Easy Setup

 

Three (3) easy steps to install Premium Security!

Download
Download your Premium Security installer here.
Install
Double-click the installer and follow the prompts to install the program.
Activate
Register your computer using your Trend Micro account.
Protect other devices:

Windows Mac Android iOS

Need help with your subscription?

 

Trend Micro Account FAQs

Get answers to frequently asked questions about your Trend Micro Account.


 

Find my Order

Check the status of your orders and online purchases.


 

Our partner retailers

Find a Trend Micro Security partner store near you.


 

Online store FAQs

Get answers to frequently asked questions regarding online purchases.

Featured Topics

Say “No” to Ransomware

Learn how Trend Micro™ Premium Security protects you against ransomware.

 


Don’t be a victim of Technical Support Scams

Know what you need to know about suspected third party Technical Support Scam.

Report a possible Technical Support Scam. Contact Support.

 


Virus & Threat Help

 

Free Tools

Get free protection from malware and web threats.

 

Best Practices

Follow tips and advices to prevent virus infection on your computer.

 

Website Safety Check

Verify if the website you visited is safe.

 

Threat Encyclopedia

Get information about threats prevented by Trend Micro.

 

 


Watch how Trend Micro protects you from threats

 

Prevent man-in-the-middle attacks with Trend Micro Security

 

Get personalized recommendations to get the most out of your Products & Services.

Sign in here with your Trend Micro Account.

New Features and Enhancements

Latest Feature: Mute Mode

Stops non-critical notifications while you are doing an important task.

Enhanced: Folder Shield

Prevents ransomware from maliciously encrypting your files.
NOW offers protection for multiple folders.

Watch how these powerful features work:

 

Complete Protection

Web Threat Protection

Stops ransomware and other threats before they reach your PC.

 

Secure Browser

Ensures all online banking transactions are legitimate.

 

Privacy Scanner

Protects your Social Media accounts.

 

Parental Controls

Lets your children explore safely while restricting time and access.

 

Protect all devices

Provides optimum protection to your PC, Mac, and mobile devices.

 

PC Health Checkup

Fixes common PC problems and optimizes performance.

 

 

Product Guide

Learn more about Trend Micro™ Premium Security and its features. Get the comprehensive manual now.

 

Need Additional Help?

Our Support Team is ready to help you with your concerns.

or click here for Phone, Email and Community Support.